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Additional COVID Support for Low-Income Energy Consumers

Re-Posted from Low-Income Energy Network (LIEN)

To support Ontarians through the ongoing COVID-19 pandemic, the Ontario Energy Board (OEB) is once again temporarily increasing the flexibility of the Low-income Energy Assistance Program-Emergency Financial Assistance (LEAP EFA). In addition, the maximum value of grants amounts has been increased.

To be eligible for LEAP EFA, the applicant still needs to be in arrears but does not need to be in threat of disconnection or have been disconnected.

The limitation on receiving LEAP EFA only once per year is waived; however, the total amount received by a household may not exceed the maximum grant amount of for the year. 

Low-income customers can get up to $1,000 in emergency assistance for their energy bills ($1,200 if their home is heated electrically). 

This will extend until the end of 2022.

For more information, please visit the OEB website: https://www.oeb.ca/regulatory-rules-and-documents/whats-new-newsletter

This post gives general legal information. For legal advice for a specific situation please CONTACT KCLC.

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